Our visitor policy is designed to meet the emotional needs of our patients while also maintaining a safe environment for everyone. A visitor is defined as someone who is accompanying or visiting a patient at the Mount Sinai Health System. Individuals who are coming onsite for business meetings are considered to be business guests and must be fully vaccinated.
Mount Sinai welcomes visitors to our hospitals and our emergency rooms. We ask that all visitors please follow thepolicy below. For visitors to our ambulatory (outpatient) locations, please see our ambulatory visitor policy below.
- Visitors must be 12 years of age or older.
- All visitors for adult inpatients must be fully vaccinated against COVID-19 (proof of vaccination as defined byNYC) or have proof of a negative PCR test collected within 72 hours of their visit
- Prior to entry, visitors will be screened for symptoms, and be asked for their contact information.
- Any visitor who has been diagnosed with COVID-19 in the previous 10 days or who has been in contact with someone diagnosed with COVID-19 in the previous 10 days will not be allowed to enter the hospital.
- Visitors must wear a face mask during their visit. Surgical, KN-95 or N-95 masks are all acceptable. A surgical mask will be provided if needed. If necessary, visitors will be given personal protective equipment and shown the proper way to wear it.
- Visitors must wash their hands with soap and water, or use hand sanitizer, before entering and exiting a patient’s room.
- Visitors must keep their mask on and stay in the patient’s room throughout their visit unless asked to step out by hospital staff. Visitors are not allowed during procedures, aerosol-generating treatments, or in the recovery room.
Locations and Hours:
For adult patients, two visitors are permitted each day. Inpatient visitation hours vary by location, they are as follows:
- The Mount Sinai Hospital: 10 am to 6 pm.Two adult visitors are permitted daily but only one at a time.
- postpartum visitation hours: 10 am to 6pm
- Mount Sinai Morningside: 11 am to 8pm.Up to two adult visitors are permitted at the bedside at a time.
- Mount Sinai West: 11 am to 8pm.Two adult visitors are permitted daily but only one at a time.
- postpartum visitation hours: 10am to 8pm
- Mount Sinai Beth Israel: 11 am-7 pm. For adult patients, two adult visitors are permitted daily but only one at atime.
- behavioral health 2 pm-4 pm and 6 pm-7 pm. For adult patients, two adult visitors are permitted daily but only one at a time.
- Mount Sinai Queens: 10 am to 6 pm.Two adult visitors are permitted daily but only one at a time.
- Mount Sinai Brooklyn: 10 am to 8 pm. Two adult visitors are permitted per day per patient.
- New York Eye and Ear Infirmary at Mount Sinai: 11 am-7 pm.For adult patients, two adult visitors are permitted daily but only one at a time.
- Mount Sinai South Nassau: 12 pm to 8 pm.Two adult visitors are permitted daily but only one at a time.
- postpartum visitation hours: 10 am to 6 pm, please see the fullMaternity Visitor Policy.
- Labor and Delivery: Two healthy support persons (inclusive of a doula if applicable) are allowed to be with obstetric patients (pregnant patients) on the labor and delivery unit and postpartum units.
- Pediatrics and NICU: For pediatric patients and neonatal intensive care unit (NICU) patients, two visitors 12 years or older are allowed at the bedside during hospital visiting hours. Visitors 12-17 years old must be accompanied by an adult. One adult visitor (>18 years and/or legal guardian) may be at the patient’s bedside 24 hours a day, including sleeping overnight, in all pediatric units except the NICU. Two adult visitors (>18 years and/or legal guardian) may accompany a child to a procedure, and one of them may be in the recovery room with a pediatric patient.
- Emergency Department: One visitor is permitted for emergency room (ER) patients. ER staff may limit the number of visitors to ensure staff and patient safety
- Exceptions to visitation policies may be granted for imminent end of life (within 24 hours), for patients with intellectual and/or developmental disabilities and patients with cognitive impairments, labor and delivery, pediatrics, and/or at the discretion of hospital leadership
- The visitor policy may be adjusted to ensure the safety of patients, staff, and visitors. If necessary, staff may limit the number of visitors and hours of visitation, or temporarily prohibit visitors entirely.
- Visitors who do not comply with all of the above requirements will be asked to leave.
MSHS Ambulatory Visitor Policy
Mount Sinai welcomes visitors to our outpatient practices however given the recent Omicron surge our visitor policy will be limited to ensure proper social distancing and safety within the practices based on current government recommendations.
- Visitors are currently not allowed with the following exceptions:
- Pediatric, Obstetrics, Geriatric and Oncology patients
- Patients with disability who require assistance
- For surgical patients, visitors may be asked to leave after check-in process and return when patient is ready for pick up
*Please verify exception criteria with your provider.
- All visitors must be fully vaccinated against COVID-19 and show proof of vaccination status as defined by NYC or have a negative COVID-19 PCR test collected within 72 hours of the visit date. EXCEPT in pediatrics and for patients with disabilities, for these patients their companion is not required to be vaccinated or be tested.
- Visitors must be 18 years of age or older
- Anyone who has been diagnosed with COVID-19 in the previous 10 days will not be allowed into an outpatient practice in accordance to NYSDOH regulation
- Anyone who has been a household contact or in close contact with someone diagnosed with COVID-19 over the past 10days will not be allowed into an outpatient practice in accordance to NYSDOH regulation
- During a visit, visitors:
- Must wear a proper face covering during their visit. Masks with valves are not permitted. A mask will be provided if needed.
- Will be screened for symptoms and asked for contact information prior to entry. If needed, visitors will be given personal protective equipment (PPE) and shown the proper way to wear it.
- Visitors will be asked to perform hand hygiene upon entry to the facility.
- Social distancing rules will be applied and visitors may be asked to wait outside
Please note, the ambulatory guide may be adjusted to ensure the safety of staff, patients and visitors.
Vaccination and Testing Requirements for Procedural Waiting Rooms
Waiting room locations for procedural areas (e.g. main operating rooms, cardiac catheterization, electrophysiology, endoscopy, and interventional radiology) require proof of full vaccination or negative COVID-19 PCR test within 72 hours of the visit.
Each patient is allowed one visitor/escort/support person. As of Monday, March 7, if the patient is having ambulatory surgery at a main hospital* (not an ambulatory surgery center) the visitor/escort/support person may stay with the patient in the waiting room until the patient is brought in for their procedure. If that person is unvaccinated or untested they may enter the facility to drop off and pick up the patient, but must not use the waiting rooms or public areas of the hospitals.
Limited exceptions for pediatrics, childbirth, end-of-life situations, organ retrievals, and patients with intellectual, developmental, or other cognitive disabilities are allowed. Nursing administration is available to assist our clinical, security, and screening teams in managing requests for exceptions.
* This policy applies to the following hospitals:
- The Mount Sinai Hospital
- Mount Sinai Beth Israel
- Mount Sinai Brooklyn
- Mount Sinai Morningside
- Mount Sinai Queens
- Mount Sinai South Nassau
- Mount Sinai West
- New York Eye and Ear Infirmary of Mount Sinai